Products and Services

Everything we do applies technology to improve customer relationships and business results in these 4 areas:

Cloud transformation.  Astadia works with IT executives who are reexamining their technology strategies and team capacity, selecting applications to move into Cloud and SaaS solutions. We turn these strategies into business results, doing as much heavy lifting as you need to execute the plan.  Our advantage?  We’ve done this before, thousands of times, with companies like yours.  Because it helps to go somewhere new with someone who's been there before. More about Cloud transformation 
 
Sales acceleration.  Astadia is best known for helping sales executives get maximum results from Salesforce Automation (SFA) and Customer Relationship Management (CRM) technologies in the Cloud.  Our technology consulting expertise, implementation experience, and best practices deliver enthusiastic user adoption and clear ROI. We also do what no other Cloud company does: insure you keep getting ROI - for as long as you have the system. More about ongoing sales results
 
Marketing acceleration.  Marketing executives work with Astadia when making their marketing ecosystem more automated, more accountable for results, and more valuable.  Whether it's campaigns, metrics, analytics, CRM integration, web traffic, global visibility or social media, our marketing automation team makes it deliver measurable ROI in challenging B2B and B2C environments. More about marketing results
 
Customer Service and Support.  Customer Service and Support leaders work with Astadia to gain the upper hand in common, yet thorny operational issues, such as: Improving average handle time (AHT),  increasing first contact resolution (FCR) and customer loyalty, implementing customer self service (without sacrificing customer loyalty), and retaining good employees. How? Cost savings and operational accountability enabled by Software-as-a-Service and Cloud computing technologies. More about Customer Service and Support